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Self-Help Password Reset

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Login – Troubleshooting Wayne Login Issues

April 2, 2020 lisa

Username / Default Password Format Students Username Format: 1st Initial of First Name, Middle Initial (if available), Full Last Name, Last 4 digits of Student ID number Example: James Willi

Login – Troubleshooting Wayne Login Issues

Username / Default Password Format

Students

Username Format: 1st Initial of First Name, Middle Initial (if available), Full Last Name, Last 4 digits of Student ID number
Example: James William Smith, Student ID 0123456 – jwsmith3456
Default Password: Different for every person, It is based on the person’s last name and birthdate
Example: 1st Letter of Last Name (Smith), Capitalized
2nd Letter of Last Name, Lowercase
Six Digit Birthdate (March 23, 1975)
Password would be “Sm032375”

Employee

Username Format: 1st Initial of First Name, Middle Initial (if available), Full Last Name, Last 4 digits of Employee ID number
Example: James William Smith, Student ID 0123456 – jwsmith3456
Default Password: Different for every person, It is based on the person’s last name and birthdate
Example: 1st Letter of Last Name (Smith), Capitalized
2nd Letter of Last Name, Lowercase
Six Digit Birthdate (March 23, 1975)
Password would be “Sm032375”

Account Creation Timeline

Students

System Name / Type	When Access is Provided	How Credentials are Provided
AD	After application is completed	Accounts are normally available 24 hours after a student has been put into the system in an applied status

Employee

System Name / Type	When Access is Provided	How Credentials are Provided
AD	During application process	An employees’ account will be available 24 hours after HR has finished their processes to assign a position code for the person.

First Time Login / Account Activation

New Students/Employees have a default password set, different for every person

Have the user,

Go to https://waynecc.okta.com
Enter the Username & Password
It is based on the person’s last name and birth-date and it will be listed below
New User Password
1st Letter of Last Name, Capitalized
2nd Letter of Last Name, Lowercase
Six Digit Birth-date
Example: Last name Smith, Birth-date March 23,1975
Password: Sm032375

Self Help Forgot Password / Reset Tool

Have the user,

Go to https://waynecc.okta.com
Click on Need help signing in?
Click on Forgot Password

Enter the Username OR Email address
Click on any of the given option via SMS OR via Email

Self Help Password Change (user knows current password)

Have the user,

Go to https://waynecc.okta.com
Enter the Username & Password
On the main screen, click on drop down from the right top corner
Click on Settings

On the next screen, enter the Current / New & Confirm Password
Click on Change Password

Mail this page!

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